WARRANTY POLICY

Seven (7) days replacement warranty:

• Equipment must be returned to the nearest branch within 7-days from the date of purchase.
• Once proven that the defect was caused by mishandling and inappropriate use of the machine the company reserves the right to void the warranty.
• In case of a return, Uniprint is not liable to the cost of shipment of the machine vice versa.
• Replacement warranty is subject to investigation and evaluation.
• The defective item returned after seven (7) days from the date of purchase shall not be legible for replacement.
• Equipment must be returned with proof of purchase and warranty card/slip. Failure to present any of the two will render said warranty null and void.

Service Warranty

The service warranty is applicable only within the specified period stated below from the date of purchase

• The service warranty is applicable only at Uniprint Store/Service Center and not valid for On-Site and Home Service except for Large Format Equipment.

• This Warranty does not cover any software or replacement thereof, or loss or restoration of data due to software incompatibility nor shall this warranty cover for any damage resulting from unauthorized repair, or use of alternative parts obtained from third-party vendors or manufacturers;
• UNIPRINT reserves the right to refuse to provide warranty services if it would result in a breach of applicable laws.
• Uniprint reserves the right to replace the parts with refurbished parts that are guaranteed in good condition.
• This warranty is non-transferrable. If UNIPRINT and the Buyer establish different conditions and the provisions thereof supersede the respective provisions of the Terms and Conditions, this Warranty Terms and Conditions may be changed in a separate agreement.
• Replacement of the part does not extend or restart the warranty period.
• Equipment must be returned with proof of purchase and warranty card/slip. Failure to present any of the two will render said warranty null and void.
• Warranty is not applicable for the accessories and consumable items.

This warranty is rendered null and void resulting from damage or damages due to the following:

• Damage due to mishandling of the courier

• Improper installation or operation

• Loss of parts
• Damage due to user mishandling and inappropriate use

• Power surge

• Use of incorrect voltage
• Attempted repair of an unauthorized person

• Acts of god

• Exposure to abnormally corrosive condition
• Use of incompatible and defective accessories

• Machine failure due to insect, pests and foreign object